Returns & Exchanges

At Royal Oud, we take pride in the quality of our luxury fragrances and beauty products. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Secure Packaging

  Carefully pack the unused items in their original luxury boxing and shipping carton to ensure the fragile glass remains protected during transit.

• 3.
  Ship to Royal Oud

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the seal is intact, we will process your refund to the original payment method within 5-7 business days.